Crest Hill, Illinois
Not resolved

i called on sunday the orkin nuber and asked if i could get an extermintor out monday or tues to do the job.i dont have the ladies name i talked to but she had the cell phone number to the customer,then while we were talking she was putting the order in she sais,well she said mon.between 1-4 and if they couldnt make it they would call,when the time went and i called today and the lady put me through joliet,ill person and they said they had no ordermi was very upset,well the lady said they had it under the landlords name and not a number i gave them,well now it is for tues.i wish someone would step=up and admit they were wrong,i know i was talkjing ro orkin on sunday night. the lady wasnt very friendly to me she new i was upset.i dont understand why people csnt say they are wrong,she just said sorry they didnt have a request,orkin people thay work on sunday should make sure they follow through on a complaint and make sure it is done for the customers.i am not the type to write a complaint but the ladies were making me feel i didnt know what i was talking about. thnak-you for reading this.i know i was rambling on,but how would you feel if you stayed in your place all day and no one showed up and the other people didnt have a work order in.

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Snellville, Georgia, United States #631492

Orkin isn't open on Sunday but its a good try!


WHAT? The problem is that people like you think that techs work 24/7...we need personal time off just like you do.

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