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1.4 Based on 45 reviews
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  • Customers like
    • Service tech 2
    • Friendly 2
    • Technicians 1
  • Customers don't like
    • Customer service 7
    • Customer service stinks 6
    • Office personel 3

Orkin is unethical. I too, signed a one year contract with them for a service I no longer need. The agent I had initially spoken with assured me that if I needed to cancel the service, just make sure I called by the third of the billing month so that I wouldn't receive a bill for that month's service. What a rip-off. I still had mice two weeks after the technician left... So I went and got a cat! No more mice after that. I wound up cancelling... Read more

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  • From mobile
  • Aug 20
  • #904113

Used big blue bug solution. Peking cleaned up their mess

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My previous pest company left bait stations open all the time. Many were never installed properly and the lawn mower hit them. Paid the last bill and told them not to come back. Need a new service, called Orkin. Phone rep had never heard of the previous company. Had to explain one reason to call a new company was because you got rid of the old one. He quoted a price for home service for roaches and spiders (seemed high) but he said the... Read more

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I had a mouse problem. At least I thought. Well all they did was spray my house for bugs I had not called about which caused my house actually start to have bug problems, then all they did was lay out glue traps. Which they told me they would bait them out. Which all they did was they just put traps down. They do a *** poor job at "checking" your home for entry points and suggested maybe I just left my door open. Seriously. When it came to the... Read more

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We called and set up an appt with Orkin through the 1-800 number. They said they would be at our house between 11-1pm the next day. I called them at 215pm because no one showed up at our house and no one called. After being on hold, I was told the technician would be calling me shortly. As of 5pm i still have not heard from the technician or the company. The Worst customer service ever. A whole day wasted waiting around for nothing. Read more

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  • From mobile
  • Jul 07
  • #878208

This company have horrible customer service. They came out today walked around and said is there any way to reschedule . There service is not effective.

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Orkin totally sucks the big one. Their customer service absolutely sucks big time. I tried to get them to come to my house for two days and in that time ended up talking to a total of 8 people. They kept transferring me and I had to keep giving my info over and over. Then when I called to find out where the tech was that hadn't shown up they could not FIND him. So I said screw this and hung up on them. They are total bozos and do not have clue... Read more

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We had a rep come out for termites, mice, ants,spiders, and bees. The rep told me I could take back all the poison I bought at Menards because I would not need them anymore. Our home and yard would be pest free. Have been told after we signed a year contract that they don't treat the yard ONLY the house. The guy came out and told me they can't spray the entire house arbitrarily. We were told the termite traps would be checked once every month... Read more

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I have Orkin at work to treat and inspect the building. Let me just say that since they take over we have an infestacion of German roaches, ants and spiders all over the place. When they take the building they take it impeccable with no pest problem. Very few times I or my coworkers see a roach. The pest control we just to have were on top of everything. Now I can't leave my lunch bag in the locker not even in the comon refrigerator.... Read more

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  • From mobile
  • May 24
  • #853523

Orkin in Hattiesburg ms cancelled my account.....now I'm having problems getting a refund. They did 1 service and each time after that it was a problem. 2 MANY EXCUSES. This was a mistake for choosing orkin.

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